Your Rewards Tiers



📝  Terms of Use

General Terms (Applies to All Tiers)

  • Loyalty credits are earned at a rate of 1 credit per day per visit, regardless of number or value of services used in that day.

  • Your tier level is based on your lifetime credits accumulated, not monthly resets.

  • Once you unlock a tier, your perks remain available as long as your account is active.

  • Credits and tier status are non-transferable and have no cash value.

  • Back2Front reserves the right to modify or discontinue rewards at any time with notice.

Loyalty Card

  • Every 8 visits = 1 reward gift.

  • Visits must be 8 separate days, not multiple services in one day.

  • Rewards will vary and may include options such as: money off services, memberships, vouchers, branded merchandise, or service upgrade.

  • Only 1 loyalty card reward can be active at a time in the app.

Strength Rewards Tier (8 Credits)

  • £5 credit may be used toward any service (classes, massage, physio, PT). 30 days expiry

  • Free hot stones upgrade valid for one massage (single-use). 60 days expiry

  • 10% merchandise discount applies to full-price items only. 30 days expiry

  • Referral credit can be redeemed when you refer a friend for a session of physio, massage or PT. Cannot be redeemed for a single class but can be redeemed on membership sign up.  

  • One-off rewards may be distributed via special events or at staff discretion.

Power Rewards Tier (24 Credits)

  • £10 credit may be used toward any service (classes, massage, physio, PT). 30 days expiry

  • 3x Free hot stone massage upgrades - 3 credits to upgrade your normal massage to a hot stones massage at no extra cost. Each credit is valid for one massage (single-use). 30, 60 & 90 days expiry

  • 15% merchandise discount applies to full-price items only. 30 days expiry.

  • Referral credit can be redeemed when you refer a friend for a session of physio, massage or PT. Cannot be redeemed for a single class but can be redeemed on membership sign up.  

  • One-off rewards may be distributed via special events or at staff discretion.

Ultimate Rewards Tier (80 Credits)

  • £15 credit may be used toward any service (classes, massage, physio, PT). 30 days expiry

  • 1x Free hot stones upgrade every month - Upgrade your normal massage for a luxurious hot stones massage every single month. 

  • 20% merchandise discount applies to full-price items only. 30 days expiry.

  • Referral credit can be redeemed when you refer a friend for a session of physio, massage or PT. Cannot be redeemed for a single class but can be redeemed on membership sign up.  

  • One-off rewards may be distributed via special events or at staff discretion.

⏳ Expiration and Restrictions

  • Back2Front staff have final discretion in resolving disputes or questions.

  • Only one reward can be used at one time